Service Desk

{"xsrfToken":"cd9bcc20-081b-4ec5-8c3e-260ad2ff2e0f_62b2e675abcb9a108041de1a3693c2c0150cee61_lout","branding":{"id":"4","key":"sdt","name":"Service Desk Test","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#023557","headerLinkHoverBGColor":"#023557","headerBadgeColor":"#023557"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/663a83e4-0388-4188-bda5-9d7fb1f6a367/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDZiYjhhZi1jMDFjLTQ5NzgtYWQ3OS0xM2Q5MzVjODJiODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY2M2E4M2U0LTAzODgtNDE4OC1iZGE1LTlkN2ZiMWY2YTM2NyI6WyJyZWFkIl19LCJleHAiOjE1OTA1MTEzOTcsIm5iZiI6MTU5MDUxMDczN30.JEmkVw7Z73gwsD-29OD8t2pz57fg71_QoLR4NxupwKQ&client=446bb8af-c01c-4978-ad79-13d935c82b86&mode=fit","logoId":"663a83e4-0388-4188-bda5-9d7fb1f6a367","isLogoAvailable":true,"helpCenterTitle":"Burda Digital","sharedPortalName":"Formulář","userInitialAnnouncementMessageWiki":"Přehled starších požadavků najdete na odkaze: <a href=\"https://www.burdadigital.cz/prehled\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.burdadigital.cz/prehled</a>","translations":{"en-US":{"helpCenterTitle":"Burda Digital","sharedPortalName":"Formulář","localeDisplayName":"English (United States)"},"cs-CZ":{"helpCenterTitle":"Formulář","sharedPortalName":"Burda Digital","announcementMessage":"Přehled starších požadavků najdete na odkaze:\nhttps://www.burdadigital.cz/prehled","localeDisplayName":"Czech (Czech Republic)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"cs-CZ","userLanguageTag":"en-US","portalThemeColor":"#00cde0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/19a3a5a1-aa98-4f5d-b04a-c78388028bdb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDZiYjhhZi1jMDFjLTQ5NzgtYWQ3OS0xM2Q5MzVjODJiODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5YTNhNWExLWFhOTgtNGY1ZC1iMDRhLWM3ODM4ODAyOGJkYiI6WyJyZWFkIl19LCJleHAiOjE1OTA1MTEzOTcsIm5iZiI6MTU5MDUxMDczN30.FTwUY1U0TaGAQ9DdahvMbpHwfe2iO8mcHiBtBkN26nI&client=446bb8af-c01c-4978-ad79-13d935c82b86&height=300&mode=fit","bannerMediaApiFileId":"19a3a5a1-aa98-4f5d-b04a-c78388028bdb","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"sdt","projectId":10012,"serviceDeskId":4,"name":"Service Desk Test","description":"","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://burdadigital.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"1","name":"Zadání nového požadavku","descriptionHtml":"Vítáme Vás v novém formuláři Burda Digital, Váš požadavek můžete zadávat ve stejné formě, jak jste byli zvyklí doposud. Po úvodní registraci Burda mail. adresy Vaše nové požadavky naleznete po kliknutí na tlačítko v pravém horním rohu. Přehled starších požadavků najdete na odkaze: <a href=\"https://www.burdadigital.cz/prehled\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.burdadigital.cz/prehled</a>","callToAction":"Zadání nového požadavku","introHtml":"Zadejte opravu, úpravu nebo nahlašte problém","icon":10479,"iconUrl":"https://burdadigital.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[1]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Czech (Czech Republic)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":1,"projectId":10012,"form":{"name":"Zadání nového požadavku","descriptionHtml":"Vítáme Vás v novém formuláři Burda Digital, Vá&scaron; požadavek můžete zadávat ve stejné formě, jak jste byli zvyklí doposud. Po úvodní registraci Burda mail. adresy Va&scaron;e nové požadavky naleznete po kliknutí na tlačítko v pravém horním rohu. Přehled star&scaron;ích požadavků najdete na odkaze: <a href=\"https://www.burdadigital.cz/prehled\" class=\"external-link\" rel=\"nofollow noreferrer\">https://www.burdadigital.cz/prehled</a>","callToAction":"Zadání nového požadavku","intro":"Zadejte opravu, úpravu nebo nahla&scaron;te problém","instructions":"Vítáme Vás v novém formuláři Burda Digital, Vá&scaron; požadavek můžete zadávat ve stejné formě, jak jste byli zvyklí doposud. Po úvodní registraci Burda mail. adresy Va&scaron;e nové požadavky naleznete po kliknutí na tlačítko v pravém horním rohu. Přehled star&scaron;ích požadavků najdete na odkaze: <a href=\"https://www.burdadigital.cz/prehled\" class=\"external-link\" rel=\"nofollow noreferrer\">https://www.burdadigital.cz/prehled</a>","icon":10479,"iconUrl":"https://burdadigital.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"multiselect","fieldId":"customfield_10035","fieldConfigId":"10137","label":"Web","description":"","descriptionHtml":"","required":true,"displayed":true,"values":[{"value":"10020","label":"apetitonline.cz","selected":false,"children":[]},{"value":"10021","label":"burda.cz","selected":false,"children":[]},{"value":"10022","label":"burdastyle.cz","selected":false,"children":[]},{"value":"10023","label":"chip.cz","selected":false,"children":[]},{"value":"10149","label":"dny.marianne.cz","selected":false,"children":[]},{"value":"10024","label":"elle.cz","selected":false,"children":[]},{"value":"10025","label":"joyonline.cz","selected":false,"children":[]},{"value":"10026","label":"marianne.cz","selected":false,"children":[]},{"value":"10027","label":"mariannebydleni.cz","selected":false,"children":[]},{"value":"10028","label":"marieclaire.cz","selected":false,"children":[]},{"value":"10029","label":"masooo.cz","selected":false,"children":[]},{"value":"10148","label":"myshoppingfever.cz","selected":false,"children":[]},{"value":"10146","label":"nkz.cz","selected":false,"children":[]},{"value":"10147","label":"obchod.burda.cz","selected":false,"children":[]},{"value":"10030","label":"poslirecept.cz","selected":false,"children":[]},{"value":"10032","label":"predplatsi.cz","selected":false,"children":[]},{"value":"10031","label":"ppk.cz","selected":false,"children":[]},{"value":"10033","label":"svetzeny.cz","selected":false,"children":[]},{"value":"10034","label":"Jiný","selected":false,"children":[]},{"value":"10035","label":"Různé weby","selected":false,"children":[]},{"value":"10036","label":"Žádný","selected":false,"children":[]}]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Příloha","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"customfield_10059","fieldConfigId":"10174","label":"Link","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/1","calendarParams":{"firstDay":0,"date":"2020-05-26T18:33:17+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDZiYjhhZi1jMDFjLTQ5NzgtYWQ3OS0xM2Q5MzVjODJiODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE1OTA1MTE5OTcsIm5iZiI6MTU5MDUxMDczN30.uJJcUgcffwCpUjlVzudjGDZhCjF3S23OMaozOvlrH9I","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"446bb8af-c01c-4978-ad79-13d935c82b86","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}